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Refund/Guarantee policy

14-DAY MONEY BACK GUARANTEE

(NOT VALID WITH USE OF ANY FREE TRIAL, 7-DAY ALL ACCESS PASS OR IF THERE IS A SCHEDULED PPV (PAY PER VIEW) EVENT DURING THE 14-DAY MONEY BACK GUARANTEE PERIOD. ONLY VALID IF YOU PURCHASED A MONTHLY ALL ACCESS PASS WITHOUT EVER USING THE 48 HOUR FREE TRIAL OR PURCHASE OF A 7-DAY ALL ACCESS PASS TO ENSURE YOU ARE SATISFIED WITH THE SERVICE)

You can cancel your Ezee Streams service at anytime during your 14-day Money Back Guarantee during by sending an email to billing Ezee Streams. We do not, in any circumstance, prorate or refund after a Free Trial or 7-day Monthly All Access Pass has been used or if a Ezee Streams – Monthly All Access Pass has been purchased after a Free Trial or 7-day Monthly All Access Pass has been used. By purchasing you have acknowledged that you have read and understand that you are not eligible to a refund if you have had used a free trial or if you have purchased a Monthly All Access Pass at anytime.

Auto Payment Policy

You are automatically enrolled into monthly auto payments once you purchase the Ezee Streams All Access Monthly Pass. Your bill is always processed 1 day before your actual expiration date each month. You can cancel your Monthly All Access Pass at anytime within a 48-hour notice prior to your next billing date. All requests must be submitted via our Contact Tab to create a Ticket, and the subject line must read: Cancel My Service. Make sure to include the account number and reason for cancellation. Your service will never be eligible refund or proration even if you cancel after your billing date. Example: If you cancel your service on the 15th of a month and your service is active until the 30th, you will not receive a refund for any unused days remaining. All sales are final.

Refunds (if applicable)

Once your request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval of your refund.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 days.